Testimonials
Hiroko W., a 38 year old originally from Tokyo, Japan, was advised that she would need to spend a few weeks in the hospital from pregnancy complications with her twins. Read about her 6 weeks at Raffles Hospital.
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Medical Partner of the Month
Yanhee Hospital
Bangkok, ThailandYanhee is committed to provide the highest quality in cosmetic treatments and procedures by specialists for both local and international clients using the most modern facilities with state of the art technology.
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Terms & Conditions
The Wellness Travel Company ("TWTC"), is an intermediary services company providing online information via its website www.wellnesstravel.com ("Website") concerning Medical Services within Singapore, Thailand, Malaysia and India. By entering this Website; accessing this Website; viewing information on this Website; using any links on this Website; and booking medical packages from this Website you agree to be bound by the terms and conditions of this Agreement and that you understand and intend this online Agreement to be the legal equivalent of a signed, written contract between you and TWTC and equally binding.
1. Changes to this Agreement
TWTC may change the Agreement at its discretion and without notice. By continuing to use TWTC's Website you accept the Agreement as it applies from time to time. A copy of the current Agreement is displayed on the Website at all times. This Agreement is in no way limited or altered by any other terms of conditions on this Website.
2. Information
Information accessed through this Website is provided "AS IS" without warranty, express or implied. TWTC hereby excludes all implied warranties of merchantability and fitness for a particular use or purpose with respect to the information contained on the Website. TWTC makes no warranty as to the reliability, accuracy, timeliness, usefulness, adequacy, completeness or suitability of the information contained on its Website. TWTC cannot and does not warrant against human and machine errors, omissions, delays, interruptions or losses, including loss of data. TWTC cannot and does not guarantee or warrant that any files available for downloading from this Website will be free of infection by viruses, worms, Trojan horses or other code that manifest contaminating or destructive properties. TWTC does not warrant or guarantee that the functions performed on this Website will be uninterrupted or error-free or that defects on the Website will be corrected. Users of the Website are responsible for implementing and maintaining adequate procedures and checkpoints to satisfy their particular requirements for accuracy of information on the Website.
3. TWTC Service
TWTC provides information on suppliers of medical and travel goods and services ("Service Providers"). Through the relationships TWTC has created with various Service Providers, TWTC can coordinate your travel, accommodation, medical services and other requirements and can facilitate the payment of goods and services by you to Service Providers. TWTC is not a medical referral service and does not endorse, recommend, or approve any Service Provider listed on the Website. Neither TWTC nor any of its officers, employees or directors are medical professionals or licensed and board certified physicians and will not discuss or advise any issues relating to medical treatment. TWTC facilitates contact with, and provides information about physicians about their credentials in order for you to make informed decisions. TWTC does not, however, recommend any preferred or specific physician for your desired medical treatment. TWTC encourages and advises you to discuss all medical issues with your medical doctor in your country of residence before making a decision on medical treatment outside your country.
4. Disclaimer
TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW TWTC ASSUMES NO RESPONSIBILITY NOR DOES TWTC GRANT ANY WARRANTIES, EXPRESS OR IMPLIED RELATING TO THE OPERATION, SAFETY, CONDITION OR SERVICE OF ANY PHYSICIAN, SERVICE PROVIDER, HOSPITAL, AIRCRAFT, MOTOR VEHICLE, BOAT, OTHER CONVEYANCE, INN, LODGE, OR HOTEL AND/OR PRODUCTS ASSOCIATED WITH SUCH ENTITIES OR SERVICES THAT ARE USED WHOLLY OR IN PART BY, FOR OR ON BEHALF OF YOU. TWTC IS NOT LIABLE FOR THE ACTS, ERRORS, OMISSIONS, REPRESENTATIONS, WARRANTIES, BREACHES OR NEGLIGENCE OF ANY SUCH THIRD PARTIES OR FOR ANY PERSONAL INJURIES, DEATH, PROPERTY DAMAGE, OR OTHER DAMAGES OR EXPENSES RESULTING THEREFROM.
5. Force Majeure
TWTC does not accept any liability for any injury, damage, loss, delay, additional expenses or inconvenience caused directly or indirectly by force majeure or other events which are beyond its control, or which are not preventable by TWTC. Circumstances amounting to " force majeure" include any event which TWTC or the Service Provider in question could not, even with all due care, foresee or avoid such as, for example, war or threat of war, civil strife, natural or nuclear disaster, industrial dispute, terrorist activity, adverse weather conditions, epidemic, quarantine, fire or any similar events.
6. User Responsibilities
You should seek medical, travel or other professional advice before acting or relying on any of the content on this Website. No information provided by TWTC on this Website is intended to replace personal consultation with a qualified medical practitioner or other healthcare professional. You must seek specific advice tailored to your circumstances. You should ensure that you receive information and advice about specific risks associated with any medical service contained on the Website.
7. Insurance
TWTC strongly recommends that you take out travel insurance and disclose all relevant matters to your insurer (including the fact that you may be undertaking elective surgery as part of your travel if this is relevant to your stay in one of our destinations).
8. Limited License
By this Agreement, TWTC grants, subject to the terms of this Agreement, only a limited, non-transferable and non-exclusive license to use the software and documentation necessary to enter, access, view and otherwise use the Website and information contained on the Website.
9. Privacy
TWTC's privacy policy statement is displayed on the website. You agree that you have previously read the privacy policy statement.
10. User Representations
You represent and warrant that you are at least 18 years of age and that you possess the legal right and ability to enter into this Agreement and to use the Website in accordance with this Agreement.
11. Indemnification
YOU AGREE TO INDEMNIFY, DEFEND AND HOLD HARMLESS TWTC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, INFORMATION PROVIDERS AND SUPPLIERS FROM AND AGAINST ALL LOSSES, EXPENSES, DAMAGES AND COSTS, INCLUDING REASONABLE ATTORNEY'S FEES, RESULTING FROM ANY VIOLATION OF THIS AGREEMENT OR ANY ACTIVITY RELATED TO YOUR ACCOUNT (INCLUDING INFRINGEMENT OF THIRD PARTIES' WORLDWIDE INTELLECTUAL PROPERTY RIGHTS OR NEGLIGENT OR WRONGFUL CONDUCT) BY YOU OR ANY OTHER PERSON ACCESSING THE WEBSITE USING YOUR ACCOUNT.
12. Notice
TWTC may deliver notice to you under this Agreement by means of electronic mail, a general notice on TWTC, or by written communication delivered by first class mail to your address if on record.
13. Severability
The provisions of this Agreement are severable, and in the event any provision hereof is determined to be invalid or unenforceable, such invalidity or unenforceability shall not in any way affect the validity or enforceability of the remaining provisions hereof.
14. Jurisdiction
This Agreement is subject to the laws applicable in Singapore and other destinations serviced by TWTC.
15. Termination
TWTC may terminate your right to access and use this Website at any time without reason or prior warning. Termination does not affect any term of this Agreement or the right to any remedy available to TWTC as a result of any failure to comply with the Agreement.
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