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Privacy Policy

The Wellness Travel Company ("TWTC"), is an intermediary services company providing online information via its website www.wellnesstravel.com ("Website") concerning Medical Services within Singapore, Thailand, Malaysia and India. By entering this Website; accessing this Website; viewing information on this Website; using any links on this Website; and booking medical packages from this Website you agree to be bound by the terms and conditions of this Agreement and that you understand and intend this online Agreement to be the legal equivalent of a signed, written contract between you and TWTC and equally binding. Dear Wellness Travel client, interested party,

Thank you for visiting the Wellness Travel website, please review our Privacy Statement, which is presented below. The Wellness Travel Company Pte Ltd, is committed to honouring, respecting, and protecting your right to privacy in relation to your use of this site. The following rules and regulations guide our privacy policy to keep your personal data safe and confidential, to the extent that we control such personal data.

The Wellness Travel Company is committed to maintaining the security of our computer systems and most importantly the privacy of your personal information. With respect to the collection, use and disclosure of personal information, The Wellness Travel Company makes every effort to ensure compliance with applicable Federal law.

The Wellness Travel Company will also enforce any laws promulgated hereafter that seek to replace or amend the above-mentioned Acts. Please take the time to read The Wellness Travel Company's Privacy Statement carefully before searching for a healthcare provider or submitting any information through our website. If for any reason, you do not understand or agree with any component of our Privacy Statement, you should refrain from using this website or otherwise receiving any services via WellnessTravel.com. Usage of our website constitutes an agreement to this Privacy Statement and our Terms and Conditions.

Personal information

  1. The Wellness Travel Company may collect personal information when you register or otherwise voluntarily provide such information, including, in certain cases, credit card information, debit card information, bank account information, or similar types of financial payment processing information.
  2. The Wellness Travel Company uses cookies and other technologies to enhance your online experience and to learn about how you use our website services in order to improve the quality of our services.
  3. The Wellness Travel Company's servers automatically record information when you visit our website, including the URL, IP address, browser type and language and the date and time of your request.

When we obtain your personal information, we use commercially reasonable efforts to protect it from unauthorized access. However, we are not insurers of the security of your personal information. Accordingly, The Wellness Travel Company assumes no liability for any disclosure of data due to errors in transmission, unauthorized third party access or other acts of third parties or acts or omissions beyond our reasonable control.

You hereby agree and acknowledge that certain information that you submit through the website, including without limitation information related to your health, medical condition, desired medical treatment, and the like, may be viewed and accessed by healthcare providers and other individuals outside of Singapore (or outside of your home country). We have no control over the privacy and security of such information in the hands of others. You further agree and acknowledge that many countries have not implemented, and/or do not routinely enforce, privacy laws that may protect you against the unauthorized disclosure and dissemination of your private information. Accordingly, you assume all risk and liability associated with the submission of such information through our website, and you hereby agree to hold The Wellness Travel Company harmless from any damages that you may incur as a result thereof, whether personal or financial.

In addition, the content that you post, store or transmit on or through our website, such as questions and answers, may be accessed by other users, including people that you do not know. We are not responsible for the actions of others. You should not assume that your content in relation to the Questions and Answers page will be kept private.

Information security

The Wellness Travel Company takes appropriate security measures to protect against unauthorized access to certain personal data, which is not otherwise necessary for a healthcare provider to review your desired medical treatment. Non-limiting examples of such information includes credit card information, debit card information, bank account information, or similar types of financial payment processing information. Some of our security measures include internal reviews of data collection, storage and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store your personal data.

Use by Minors Prohibited
Individuals under the age of 18 should not attempt to use this site. Please be sure that you do not offer personal information to us or any provider listed on our website. If you are 18 years of age, or under, you should NOT use this website nor should you provide us with any personal information.

Customers or Prospective Patient
Customers who would like a consultation with one of our providers are required to furnish us with personal information so our medical professionals can make the decision as to whether to offer you their services. Information requested includes, but is not limited to, your name, contact information (such as your address, email, telephone number) and medical history pertinent to the services you seek.

The Wellness Travel Company will allow you to use an assumed name or alias if you are not comfortable revealing your true name. If you decide that you would like a consultation with a medical provider, you accept and understand that The Wellness Travel Company reserves the right to furnish to that provider any personal information provided by you. The Wellness Travel Company reserves the right to disclose this information if you opt for the above. Statistical data that relate to how you use Wellnesstravel.com may also be given to the medical provider. In addition, you also hereby consent and agree to disclose your personal information to providers who are not in the Singapore or in countries with less stringent information privacy laws.

The personal information you provide to The Wellness Travel Company is used to classify you as a potential client. In addition, the information is also used to submit your request for services and to furnish the relevant information to healthcare professionals. This information assists us in arranging consultations between you and a selected provider. The contact details you provide to The Wellness Travel Company may be used to contact you regarding updates, consultations and any other information you need in regard to The Wellness Travel Company services. Your use of Wellnesstravel.com represents your consent to contact you in any of the above listed instances. The Wellness Travel Company does not sell personal information to marketing companies or other third parties without your knowledge or consent.

You also may choose to send us personally identifying information, for example, your mailing address, in an electronic mail message requesting that information be mailed to you. Information collected in this manner is used solely for responding to requests for information or records.

Furthermore, you concede and confirm that in some instances, The Wellness Travel Company may be required to disclose the information you provided to third parties in order to remain in compliance with new Acts and regulations. The Wellness Travel Company also reserves the right to disclose your personal information in an effort to defend and safeguard our rights.

Healthcare Agent/Provider/Doctor/Hospital
Medical providers and agents of medical providers that seek to have their information listed on Wellnesstravel.com are required to provide personal information during registration. We will ask you to provide information such as your name, telephone number, mobile number and email address, just to name a few. The information you provide for us is used to assist us in helping you arrange consultations with potential patients. Providing The Wellness Travel Company with this information will be considered as consent. The Wellness Travel Company will not provide your personal information to any third parties without your consent. Notwithstanding the foregoing, we may disclose your personal information to third parties to comply with any law, court order, subpoena, or to prosecute or defend our legal rights in any way. The Wellness Travel Company does reserve the right to contact you at any time regarding services which we provide you.

Information provided to The Wellness Travel Company by medical providers is used for the express purpose of identifying you as a provider of medical services. In addition, we also use this information to verify payment details, process transactions, as well as providing you with pertinent information regarding patients and consultations. The Wellness Travel Company will not provide or sell your personal data to third parties for the purposes of marketing without your explicit consent.

Healthcare providers utilizing the services of The Wellness Travel Company also understand and consent that in some situations we may have to disclose your personal information to another party. Credit card information may be required to comply with laws or to cooperate in a legal process as necessary. In addition, The Wellness Travel Company has the right to disclose information to protect our rights, as well as those of prospective customers.

General Privacy Information
If, after providing The Wellness Travel Company with your personal information, you opt to discontinue using our services, you may contact us and request that we remove your personal information from our servers. Similarly, if your information is outdated and you want to update it, let us know and we will promptly fix it.

The Wellness Travel Company does not retain personal information unless we find it necessary for any of the reasons provided above. All information is only kept as long as we deem it necessary.

The Wellness Travel Company retains the right to transmit all information, including your personal information, to a third party in the event that The Wellness Travel Company, or any affiliate thereof, is sold or merges with another company. Similarly, in the event that the assets of The Wellness Travel Company are liquidated or sold entirely to a third party, The Wellness Travel Company retains the right to transmit all of your personal information to such third party.

Third Party Links
All users of Wellnesstravel.com should know that when you click to link to another website, The Wellness Travel Company cannot control the actions nor the content of the other site. Consequently, The Wellness Travel Company cannot promise that the operator of the third party website is required to or will value your privacy the way we do.

Your Access
All users of Wellnesstravel.com may request copies of their own personal information which we have on file. These copies are provided for a nominal fee. If you need information corrected or updated, we will also provide you with that service.

Use by Third Parties
Unless otherwise stated herein, The Wellness Travel Company's Privacy Statement only relates to the disclosure of information that you provide to us. The Wellness Travel Company will not accept liability if a health care provider gives or sells your personal information to a third party. Accordingly, The Wellness Travel Company does not guarantee that medical providers will respect your right to privacy or protection of your personal data.

Data
The unpredictable nature of providing information via the Internet makes it almost impossible to guarantee that your personal information is protected. Therefore, The Wellness Travel Company is not responsible for any injury (of any kind) that results from your use of our website. When you visit any website, two types of information is obtained. First, basic statistical information is collected for the purposes of determining how many hits a site receives and what areas receive the most traffic. The other type of information that is retrieved easily is the information which you (the visitor) provide to the site.

Analytical data retrieved from Wellnesstravel.com gives us general information that is not specific to you. This information provides us with data regarding the number of visitors to our site as well as returning visitors. In addition, these statistics also lets us know what site a visitor was at prior to landing on Wellnesstravel.com and where on Wellnesstravel.com they exited. We use this data to examine traffic and formulate ways in which we can improve traffic. Data collection of this nature is collected most often through "cookies" and other methods of collecting non-specific data.

Cookies are tiny pieces of temporary data that are exchanged between a website and a user's computer which enable a "session", or "dialog", to be established between the two machines. With the session established, The Wellness Travel Company is able to tailor its responses and help you navigate our web pages in the most efficient and effective manner possible.

Websites use cookies to retain visitor information and settings. Thus, most Internet browsers are configured to allow cookies. Unfortunately, The Wellness Travel Company does not have the ability to control cookies usage by third parties like advertisers or web hosts. If you are concerned about personal information in the hands of a third party, you should exercise your option to disable your cookies. Disabling your cookies will protect your information, but it may also make it more difficult to receive certain customized information to which you have become accustomed.

DISCLAIMER
The Wellness Travel Company, in addition to all representatives associated with The Wellness Travel Company and parent companies are not liable for any harm, injury or damage incurred by the revelation of your personal information. This includes legal expenses and court costs for all employees, agents and representatives of The Wellness Travel Company. Your personal information is only used for the purposes expressed within this privacy statement.

Revisions
Please note that this Privacy Policy may change from time to time. We expect most such changes will be minor. Nonetheless, we will post any policy changes on this page. The Wellness Travel Company retains the right to amend or change this Privacy Statement at any time. All visitors should check this policy for changes on each visit to Wellnesstravel.com.

Jurisdiction
The rules and laws of the country of Singapore govern the privacy statement to which you have consented. Usage of this site indicates full submission to the command of the Singaporean Judicial System.